STEP 01Selection
We start with an explicit product-fit exercise: your workflows, SLAs, compliance posture, and integration inventory mapped against our flagship lines. The goal is not to force a SKU, it is to earn a foundation that collapses invention risk on the critical path. When nothing fits, we document why and move to a justified custom build with the same delivery bar.
- Joint scoping with named exit criteria and success metrics
- A single anchoring product (or a thin custom core) per phase
- Integration and data boundaries fixed before build burn
STEP 02Adaptation
“Off-the-shelf” protects time-to-first-value; it should never cap your throughput, safety, or audit story. We treat the flagship as a kernel: swap model families, harden prompts, extend tool APIs, reshape orchestration, and wire observability so the system behaves like yours, not a generic demo. Senior engineers stay accountable through cutover, not handoff slides.
- Architecture and guardrails matched to your production traffic
- Custom connectors, policies, and human-in-the-loop where required
- Load, failover, and evaluation harnesses tied to your release process
STEP 03Evolution
Frontier models, pricing, and regulatory interpretation move monthly. Evolution is a standing engagement: we monitor what matters for your deployment, prototype upgrades on shadow traffic, and recommend controlled rollouts, so you absorb progress without surprise downtime or silent quality drift.
- Cadence for model, toolchain, and infra reviews aligned to your risk
- Benchmarks and regression gates before promotion to production
- Briefings on shifts that affect your sector and deployment